Annoucements

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FAQ Detail
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Category Name > Troubleshooting
My device is not turning on. What should I do?
If your device is not turning on, please try the following steps:
  1. Ensure that the device is properly charged or connected to a power source.
  2. Check for any physical damage or loose connections.
  3. Attempt to restart the device by holding down the power button for at least 10 seconds. If the issue persists, please contact our customer support for further assistance.
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