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FAQ Detail
Category Name > Troubleshooting
My device is not turning on. What should I do?
If your device is not turning on, please try the following steps:
- Ensure that the device is properly charged or connected to a power source.
- Check for any physical damage or loose connections.
- Attempt to restart the device by holding down the power button for at least 10 seconds. If the issue persists, please contact our customer support for further assistance.